Contour Freedom Back Massage
List Price:
Our Price: $38.94
You Save: $1.05 (3%)
Availability: Usually ships in 1-2 business days
Category: Health Care
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Contour Freedom Back Massage Details
Manufacturer: ContourBrand: Contour
Release Date: 2007-05-23
Model: 30-004-1-706
Color: Blue
Product features:
- Unique spinal channel allows your back to be fully supported without exerting pressure on your tender spinal column.
- Full-length back provides complete support and comfort from upper back all the way down to your seat.
- Anatomic shape contours to fit the small of your back, providing plenty of TLC: Total Lumbar Comfort.
- Sculpted shape comfortably supports and reduces uncomfortable stress and pressure that prolonged sitting can cause
- Narrow shape design to allow free movement of arms and shoulders
Customer Reviews of Contour Freedom Back Massage
Customer Review: I will never purchase a Contour item again.
Summary: 1 Stars
Recently, my mother purchased a birthday gift for me online--the Contour Freedom Back Massage Cushion. It was delivered directly to my home, and I received it a couple of weeks ago. I used it a few times, and I loved it. However, the last time I used it, it started slowing down, then stopped working. I replaced the batteries with fresh ones, and tried it again. It worked for a minute, then stopped. After that, there was no way to get it running again.
Because it stated on the box that the cushion was covered by a 1-year limited warranty, I went to the Contour website to find a way to contact the company about the defect. The site stated that the best way to contact Customer Service was through e-mail, and I sent an e-mail asking for a return authorization number so that I could send the cushion back. Two days later, I had still not gotten a response, so I called Contour. After navigating their phone system, finally getting a representative on the phone, and explaining my situation to her, she put me on hold for a while. Her response when she came back? That I would need to return the product to the store, not to Contour.
Why would a company not honor their 1-year warranty? What kind of company creates a product that doesn't even last 2 weeks? Contour didn't want to stand by this product, and I won't, either. You can bet that when I purchase a replacement massage cushion, it will not be from this company.
Description of Contour Freedom Back Massage
Massage has been added to this popular full-length back support. Cushion features 10 zones for proper alignment and support in any chair. The cordless, battery powered massage goes anywhere. The unique shape is so effective because it was inspired by the body's natural posture and designed to fit the curves of your back. It helps relieve stiffness and pain around the low back, legs and tailbone area. The spinal groove keeps pressure off of the spine while the full-size back supports from your shoulder blades to your tailbone. Lightweight and portable design.Massage & Relaxation
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