Dental Hygiene Preferred Complete Day/Night Mouth Guard Kit, Colors may vary
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Our Price: $21.94 Availability: Usually ships in 1-2 business days Category: Health Care See more product details |
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Customer Reviews of Dental Hygiene Preferred Complete Day/Night Mouth Guard Kit, Colors may vary
Customer Review: questionable customer service
Summary: 2 Stars
After a few tries to mold the mouth guard to fit, it got a couple of holes in the front. I contacted seller. The seller emailed me back - maybe after 2 weeks, saying he has been trying to get in touch with me because he did not get my address due to how Amazon's selling system works. I emailed him back, giving him my address again. He emailed me back and said the item (the small guard only) was in the mail.
After a couple of months, I received nothing.
I was grateful in the beginning that he said he tried multiple times to reach me by email (I actually only received one email). However, after I found out that nothing came in the mail, I am suspicious that if he sent any email at all before that. He may just sent an email later to say he responded after all. but where is the replacement part in the mail?
I was hopeful I may try the thing again - in the beginning I need more times to mold it, but if I get a replacement, I may need to try less and still work better. But I am now discouraged to try it again because what is happening.
Seller, I want to let you know customer service is important on Amazon to make money - I do understand that you want to save money though.
Customer Review: Doesn't fit!
Summary: 1 Stars
I have bought it based on all the positive recommendations but it didn't work for me and I returned it.
Just like one of the previous reviewers said, I followed the instructions, and the smaller guard was too thick for me. I reheated it, which probably made it even worse. My mouth is small and I don't need a 5mm barrier between my teeth, and in front of my teeth. I don't grind only clench and tend to wake up with swollen gums, so as much as I need some barrier, this was too huge and too uncomfortable. As a matter of fact, it made things worse. When I was laying I felt that the guard would get loose on a side and press on my upper and bottom teeth having a worse effect than clenching. Another issue was that it's too thick that you can't even close your mouth properly. I know that it's possible to cut/sand some pieces off, but that's very difficult to do and requires special tools.
I tried it for a few weeks, and decided to return it.
Contrary to what the producer recommends, I don't think you should use a night guard for sports.
Considering that it works for some, you can always buy it and return it if it doesn't work for you.
Customer Review: Great Product, Great Customer Service (The Company)
Summary: 5 Stars
Just like everyone else that's already mentioned, this is the best night guard I've ever used. The kit I got had a regular-sized and a small-sized one. The regular-sized (and just like every other one in the drugstore or supermarket) was too big, but the small-sized one was perfect! I messed up on the first one while I was trying to mold it (I guess the water got too hot, so the whole thing just melted into a big ball),so I contacted Customer Service at Dental Hygiene Preferred Inc. and described my situation. Without even asking for a picture of my plastic "ball", Erin offered to send me a replacement, product AND shipping free-of-charge! She even let me choose what color I wanted (Color really doesn't matter. The point is, not only did she send me a replacement, she let me choose exactly what I wanted). Learning from my first mistake, I boiled the water first, poured it into a small cup, and left the original guard in for 25 seconds, took it out, got rid of the excess water, and molded it. It's perfect! I highly recommend this product to anyone looking for an affordable night guard that works well! Don't hesitate to contact CS if you have any questions!Customer Review: NEVER Use an OTC Night Guard!
Summary: 1 Stars
If you need a night guard for bruxism or tooth grinding, invest in a hard acrylic one that is professionally fit by a dentist. They are a good deal more expensive than the over-the-counter variety, but they're better. Counterintuitive though it may be, the OTC night guard can cause slowly-developing dental malocclusions that are expensive and time-consuming to treat.
As for my case, I used over-the-counter, "boil and bite" night guards for fifteen years. Over that period of time, I gradually developed a posterior open bite that required orthodontic treatment to fix. After fifteen months in braces, my bite is finally back to normal. I will never again make the mistake of using an OTC night guard.
Gradually-developing dental malocclusions usually do not cause symptoms and can go unnoticed for years. As a result, your OTC night guard may be doing more damage than you are aware. If you have any doubts about these facts, any orthodontist will patiently explain them. Don't make the mistake I did.
Customer Review: WORKS GREAT! AND I DIDN'T HAVE TO SPEND $500 TO GET IT!
Summary: 5 Stars
For years I have suffered from migraines, inner ear infections, etc. I have been to countless doctors and even had an MRI, but couldn't get a diagnosis that made sense.
I was in for my regular dental checkup (new dentist) and she diagnosed me with TMJ. It can cause all of the above problems I've been having.
Well, my dentist wanted me to be fitted for a night guard that would prevent my teeth clenching at night. It was priced at $480!!!!! I don't have insurance.
Well, that night I went on Amazon and found this product. For less than $20!!!
I've been using it for several weeks now. I can't believe the change it has made in my life. No headaches so far, no more jaw pain, and my ear is clearing up.
THANK YOU THANK YOU for making a product that people can easily afford!!!!!
I would recommend that people try this night guard before spending big bucks on the custom ones.