Frankincense & Myrrh Incense 100 pkFrankincense & Myrrh Incense 100 pk DetailsManufacturer: Incense GaloreBrand: Incense Galore Product features:
Customer Reviews of Frankincense & Myrrh Incense 100 pkCustomer Review: BEWARE-incensegalore.com. I purchased incense from this company online, my account was charged on April 10th. The info that they provided says that orders take 5-10 days to process. I understand that theseare made to order, and tried to be patient. On May 10, one month later I still had not received my items. At this point I started calling them and left numerous messages to contact me. I needed to know if there is a problem with the order, and to give me some type of acknowledgement they the even had my order, I didn't even receive an email from them. The never returned any of my calls. I told them(their machine) that if they could not contact me to just cancel my order. On May 22(six weeks later) my order was finally delivered. I put the order away. The following day one of my employees called me at home to tell me that the incense would not burn right, I assumed that it was because they arrived fairly wet and told her to give them time to dry. The next week we tried them again, and they still will only burn maybe 1-3 inches at a time (they are 19" sticks) and they smell horrible, like an old wood burning stove. I have purchased from this company previously, and was very satisfied with their incense, so I know that this is out of the ordinary. I called again and left numerous messages (over 16 at this point) for them to contact me, that I was dissatisfied with my order. I have left phone #'s, my cell#, and email address for them, but they refuse to contact me The email address on their site is also not working. I believe I have tried to resolve this to the best of my ability. I am fed up with them not even contacting me, and am completely unable to use any of these $129.00 worth of incense. I am completely willing to return these if the would send a pick up for them, because they are of no use whatsoever to me. If you need any further
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