Customer Reviews for Freederm HC - Eczema - Dermatitis - Skin Rash cream

Freederm HC - Eczema - Dermatitis - Skin Rash cream

Freederm HC - Eczema - Dermatitis - Skin Rash cream Our Price: $29.95
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Category: Health Care
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Customer Reviews of Freederm HC - Eczema - Dermatitis - Skin Rash cream

Customer Review: Absolutely Amazing!!
Summary: 5 Stars

I ordered Freederm HC for my son when he was just 5 months old. We had tried Elidel, Eucerine, Corizone, but nothing seemed to help. His eczema was so bad that he had huge red sores that covered half his cheeks. The sores would bleed & ooze puss all the time. It just made me want to cry every time I looked at him!! He was so little and helpless!! When I first found Freederm HC online, I sat down & read every testimonial. The one that was the kicker for me was about a baby who's parents had to tape bandages to her face to keep her from scratching. As I read her story, I looked across the room at my sleeping baby & HIS big bandages taped to HIS cheeks! We ordered our first jar the next day!

The first couple of days that we used it, nothing seemed to be happening. I thought oh well, but then on about the 3rd or 4th day, we woke up & suddenly his face was nearly clear!!! I was shocked and amazed!! You have no idea how grateful I am to Freederm for giving me back my beautiful baby boy!! With Freederm HC, we have gotten his eczema under control & now are able to cut back considerably on our use. We now only have to use it for a day or so whenever his skin starts to flare up, which is pretty rare these days. Now when I mention his eczema, many of our close friends & family say "Oh yeah, I forgot he had that!"

Thank you Freederm HC!! You are my hero!!

Customer Review: freederm burned my sons skin!
Summary: 1 Stars

My son developed some mild excema a few months ago and I ordered this cream to try out since it has so many good reviews and seems to work for everyone! The instructions were to put the cream on 3 times a day. I had only done twice on that first day and my sons excema got this burn type reaction. The spots I tried the cream on (cause i only tried a couple of spots first in case it didn't work) were really red and inflamed and seemed to hurt him more. The other places where i didn't put the cream remained the same. I stopped using the freederm cream and the "burn" patches cleared up within four-five days.
Mabye the cream works for some people, but if you do try it out make sure test it out on some areas first before applying over your whole problem area. Especially if you are putting this on a child!

One more thing. When I tried to get authorization to return the product they kept telling me that it was an allergic reaction and kept trying to convince be to purchase another of their product. All I wanted was to return the product and get my full refund (which they guarantee within 30 days) Their customer service is very bad. They were rude and acted offended that I wanted to return their product. All in all I did not have a good experience with this company.

Customer Review: Great until they reformulated it - totally different product
Summary: 1 Stars

This cream worked wonders for me after I started using it in January 2007. I am a chronic eczema sufferer - have had it since I was a baby - and have never been able to live without super strength cortisone. Freederm's combination of the mild (1%) cortisone and anti-microbial (benzalkonium chloride) entirely cleared up all my milder eczema problem areas (face, arms, torso) and significantly improved my severe hand eczema. I was ecstatic. But when reordered, the product that came was completely different - no cortisone, no antimicrobial, totally different base. I admire Freederm's effort to make a nonmedicated cream. However, this new formulation not only doesn't work for me, it actually irritates my skin. I am baffled by Freederm's apparent decision not to offer both versions. And I also feel that it is not truthful for them to post all the glowing testimonials when the testimonials are for an entirely different product.

For fans of the discontinued medicated product, I found a great dermatologist at Stanford who recommends mixing cortisone (the lowest strength that works for you) with antibacterial cream (Bactroban - you need a prescription). Same theory and works as well as the old Freederm medicated cream.

Customer Review: Nothing I tried has worked as well as FREEDERM!
Summary: 5 Stars

My son had very bad eczema since he was 1 month old. I've read so much about eczema and had tried everything I could get my hands on - probiotics, restricted diet, hypoallergenic formula, fragrance-free laundry soap, all kinds of steroids, oils, creams, even lard, flaxseed oil - you name it! Nothing has cleared his skin as well as Freederm. I just happened to chance upon this product from a mom's bulletin board on baby's skin problems. One of the moms who posts there was gracious enough to give me a small sample because it does cost a lot, so she wanted me to try it before I bought a tub. Lo and behold - my son's eczema cleared up in a few days! I used to bandage his hands because we would wake up with blood all over our bedsheets - but now, he's so much better. Yes, he still has his flare-ups especially now that it's winter, but I no longer stress about it because I know it will get better with Freederm. I'm down to my 2nd tub right now because I have one tub at home and one at his daycare. Hope other desperate moms out there will find this helpful. You can e-mail me at efren_k@hotmail.com if you have any questions on my experience with the product.

Customer Review: Some testimonials!
Summary: 5 Stars

Dear Customer Service,

Our son, Padraig, started to get eczema on his cheeks and ears fairly soon after he was born. At first, he had more of a rash, but it became very sore. His skin became bright red and irritated. It would get extremely dry and would even bleed at times. He was given some sample creams to help clear it up which were supposed to be the best stuff on the market. It simply did not work for him and was very expensive. I did not want to spend that kind of money for something that did not work. My mother and father-in-law found FreeDerm HC on the internet and ordered a jar for Padraig. I started to use your soap as well as the cream on him right away. His cheeks and ears cleared up completely. One great thing about these products is they last a long time, which makes them even more affordable. Your soap and cream are miracle products! Thank you so much for making something that really works and is reasonably priced.

Sincerely,

Eric, Alicia, & Padraig Mumper
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