Neutrogena Rainbath Refreshing Shower and Bath Gel, Original Formula, 32 Ounce
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Category: Beauty
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Neutrogena Rainbath Refreshing Shower and Bath Gel, Original Formula, 32 Ounce Details
Manufacturer: NeutrogenaBrand: Neutrogena
Release Date: 2005-05-02
Model: 01130
Product features:
- Available in 8.5 oz., 16 oz., and 32 oz.
- Cleans, softens and conditions skin without leaving behind a heavy residue
- Fragrance is a blend of spices, fruits and herbs that provide a clean, fresh burst to awaken your senses and refresh your entire body
- Rich lather eaves your skin in better condition -- softer, smoother, and renewed
- Made in the U.s.a.
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Customer Reviews of Neutrogena Rainbath Refreshing Shower and Bath Gel, Original Formula, 32 Ounce
Customer Review: Changed a Classic for the Worse
Summary: 1 Stars
Neutrogena has altered the scent of its "Refreshing" aka Classic Rainbath formula, probably in an attempt to make the product more appealing to women. What was once a clean, soft and slightly musk fragrance has been replaced with a sweet, grapefruit-citrus fragrance with a floral character. Compared to the product I've used for over 20 years, this Rainbath smells different when you use it and when you rinse it off - now the fragrance left behind after rinsing is flowery and powder-sweet, not clean. It has some of the character of the old fragrance, but is considerably changed, so much so that I suspect most men who used it previously, as I did, won't be using it anymore. I have not confused this product with their other, "Revitalizing" scent, which has a pronounced grapefruit fragrance. This is their so-called Classic, but it is no longer classic. Why couldn't Neutrogena roll out a new variety, rather than ruining an old and popular one? Wanted to let everybody know so you wouldn't waste your time and money buying something that isn't what you expect.
Update 12/09: Called Neutrogena twice (long story) about the formula change. The CSRs avoided the topic of "formula change" as if they'd received training in enduring torture. In other words, they would not admit that the formula is changed. What they would say is, "We're sorry you don't like the fragrance." Then they asked me to describe the fragrance, and what I thought of it. They asked many in-depth questions about it, like, "Would you describe the fragrance as being 'classic'?" "Would you describe it as luxurious?" "Describe what you smell," etcetera. I asked them in reply, "Why didn't you do market research before you launched the product?" Then, without my even requesting it, they offered me a cash refund for the product I'd bought (I've already received the check). The best part was when one CSR accidentally started to say "How would you describe the new--I mean, how would you describe the fragrance of the product?" It's clear that Neutrogena has made the decision to deliberately deceive its customers by rolling out this product while claiming they haven't altered it. Along with the check, Neutrogena sent me a $20 coupon for any product, but there's nothing I want.
Description of Neutrogena Rainbath Refreshing Shower and Bath Gel, Original Formula, 32 Ounce
Rainbath Shower and Bath Gel cleanses, softens and conditions skin. Its unique fragrance of spices, fruits and herbs provides a clean, fresh burst that awakens your senses and refreshes your entire body. A rich, conditioning lather leaves skin in better condition. This special formula rinses clean, without any heavy residue.Health, Care, Beauty Products
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