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Customer Reviews of Panasonic ER389K Rechargeable Beard and Mustache TrimmerCustomer Review: I'd buy it again Summary: 5 Stars
This is my third Panasonic trimmer in about 15 years. The first was a corded/cordless model, which I liked a lot. The battery eventually died and I got tired of only being able to use it plugged in, so I replaced it with an ER389K, like this one. It worked well for about 5 years until the battery quit recharging. It didn't work quite as well as my first trimmer and it was a little frustrating not being able to replace the battery, but I bought another one anyway. The price was right and I liked it well enough.
The new one is great! Better than before. Why? I took a good look at the old one vs. the new one. The difference? The new one is made in Japan; the old one was made in China. There is a subtle improvement in the fit and finish of the new one and it just seems to work better. I don't think you'll be disappointed.
Customer Review: Old Reliable Summary: 5 Stars
This is my 2nd Panasonic ER389K Beard Trimmer in 12 years. My old one has worked so reliably that I was surprised when it refused to run one morning last month. Turns out the battery finally shorted out. Still using the original blade. Because I got such a good deal on the new one, I decided to buy new instead of replacing the battery, altough the trimmer would have operated just fine with a new battery.
After I used the new one, realized that I should have replaced the blade on the old one.
I've got a full beard and keep it trimmed close to my face (#3 setting on the trimmer length adjustment) so has gotten plenty of workout.
Panasonic ER389K Rechargeable Beard and Mustache Trimmer
Customer Review: Beware: Amazon's ship date claim is bogus Summary: 1 Stars
I'd love to rate the Panasonic ER389K for you - unfortunately, I cannot ... I ordered it back on July 24th. However, it's now August 15th and it STILL hasn't even been shipped yet from Amazon. What's more, they now show another 2 weeks for delivery on my order status - yet they continue to list this item for sale showing 24 hour ship availability.
BEWARE AMAZON'S "USUALLY SHIPS IN 24 HOURS" CLAIM - it's bogus.
I've written two emails to Amazon to inquire about my order's status and have gotten zero response thus far. As a long-standing customer with lots of happy endings with Amazon, I'm shocked they're behaving so ineptly on this purchase.
If you order one from Amazon, I wish you the very best luck in actually getting it.
Customer Review: Worked great for 30 mins. Summary: 1 Stars
I bought one and used it twice in six weeks to trim my beard. Two weeks later I tried to use it and it was dead and would not charge. Seller said it had a 30 day warrantee and they were sorry. This is the only trimmer I have ever had that just died for no known reason. Others have lasted for years.
The sellers has my money and says he is sorry. This may be a good price and works well but a product is only as good as the people who stand behind it. They think so little of their product to fear standing behind it I would not buy from them at any price. Amazon is a good company and has always tried to help with problems but this seller and this trimmer does not live up to their high standard. As they said they are sorry.
John Evers
Customer Review: Best Trimmer I have ever used! Summary: 5 Stars
I originally bought this model in 1994 and it lasted 11 years of weekly use; for a small trimmer like this, that is terrific! I just bought another and look forward to another decade or more of use. A couple of great features to pass along would be the strong motor it has to cut through coarse facial hair and the built-in power prongs. Anyone that has had other trimmers knows how annoying it is to travel and lug around an extra adapter to charge a trimmer. This is so convenient. No matter where you are, you just slip out the power plug and plug into an outlet. Always readily available to charge up! There are many trimmers on the market, but none as convenient and straight forward as this model. I give this unit the highest marks!
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