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Customer Reviews of Philips Norelco 7865XL Quadra Action Rechargeable Cord/Cordless Shaving SystemCustomer Review: Wash & dry face first for best results. 4.5 stars. Summary: 4 Stars
It's true what other reviewers have said: you'll get the best results out of the 7865XL (and the others in the 7800 series) if you wash and dry your face first. Then it glides smoothly and works in very few passes. I probably have to make sure I cross each area about three times in different directions (mostly going against the grain of the whiskers) to get everything. If I follow those two basic guidelines, my chin is smooth as can be and the shave lasts all day. If I don't wash first it's still a joy to use, but it takes longer (more passes in different directions to get every whisker) and won't last all day (more like 8 hours).
This item is worth buying, it's fun to use... I'd give it 4 and a half stars. To get 5 it would need to do everything in a single pass, and that's a tall order.
I also like the fact that you can rinse the head under running water to clean it.
Customer Review: Excellent razor, excellent shave Summary: 5 Stars
I bought this razor to replace an older model Norelco, which was also very good. My favorite feature is the ability to rinse it under the faucet. The razor delivers a shave that is comparable to a blade, in half the time. The pivoting heads and "Quadra Action" enable the razor to get into the tough spots, while still maintaining contact with the skin. I use the razor three times a week, and the charge lasts about 4-5 weeks, and recharges in 2 hours.There are two things that I take issue with however. The first is that the carrying case is odd. You can carry the razor, cord, and cleaning brush easily, but I have no idea if this is the way that they are supposed to fit in. The instructions offer no clue. The second thing is the pop-up trimmer on the back. It is absolutly useless. Maybe it works better for longer hair, but certainly not for short hair near the sideburns.
Customer Review: Great shaver, easy to use, close shave Summary: 4 Stars
I bought this shaver to replace my Mach III blade. I have used it for over a month, past the amount of time it takes your skin and face to get used to it. Nothing will shave as close as the Mach III; the Norelco gets close to it, but does it more quickly. I have never owned an electric razor before this one, so I have nothing to compare it to. However, here is my opinion:PROS: *Shaves very close *Easy to clean *Runs for a long time between charges *Charges quickly *Conforms to your face well *Useful voltage converter *Nice carrying case *Contrary to a previous reviewer, it does have one flat edge where it won't roll of the table CONS: *Trimmer doesn't trim as well as I'd like it to *Takes a few weeks for your skin to get used to it and get a close shave
Customer Review: Disappointing..... Summary: 2 Stars
I read all the positive reviews on this shaver, so I picked one up 6 weeks ago. It shaves my face quite well, but does a lousy job on my neck and jawline. I had to go to an engagement party recently, and to get a decent, clean shave I had to break down and use a razor. The booklet says to use only the electric shaver for 3 weeks straight to give your skin time to adjust; but not only wouldn't this thing shave my neck decently, it actually caused a nasty rash to develop as well. I had to use Lanacane for a week to get rid of it. This Norelco model will be my last attempt at using an electric shaver (I tried a high-priced Braun as well, with similar results). Over 90 bucks spent on this thing, and I still can't get a really good, satisfactory shave. I can't recomment this product.
Customer Review: Good razor, easy to clean Summary: 5 Stars
No electric razor will shave as close as a blade, but some of us can't use a blade because of problems with skin irritation. Electrics are also easier to use. I've had consistently good results with Norelco razors over the years. For me, they shave closer than foil razors. My only complaint is that when the battery goes (after 4 or 5 years), it has to be replaced by a technician and the cost is high. In fact, the cost of a new battery and new heads so high that you might justas well buy a new razor. The best thing about this razor is that you can clean it by holdig it under running water. Since a clean razor shaves much better, this is a great feature.
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