Philips Norelco NT9110 Precision Nose and Ear Trimmer
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Customer Reviews of Philips Norelco NT9110 Precision Nose and Ear Trimmer
Customer Review: Best nose/ear trimmer ever created
Summary: 5 Stars
I've gone through 3 other nose/ear trimming products from other manufacturers. They never seemed to do a good job. I always had to make a second pass with a small scissors. Having to also use a scissors means the trimmer itself is a failure at its job.
But with this Norelco, it works perfectly. No need for a scissors.
Quite a few U.S. reviewers report that the trimmer stops working after a few initial usages, dragging down the rating for this product. But over at Amazon UK, the trimmer is highly rated. They experience the same problem, but apparently have figured out a solution (quickly remove and reinsert the AA battery). [...]
The wife tested the trimmer and loves it too, so we're buying another. And we've thrown away the earlier trimmers.
I highly recommend this product.
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UPDATE 03-21-2009:
Wow. By many of the reviews here, it's easy to see that people just return or toss something that stops working. How about reading the instructions? This trimmer is excellent, when used properly. I rinse mine in hot water for a few seconds with each use, shake it, quickly pat it with a towel and put the cap back on. It never fails.
My wife has one as well. She rarely rinses. Soon, her trimmer fails. She's ready to throw it away. Instead, to prove my point, I poured a half inch of kitchen vinegar into a small Dixie cup, set the dead trimmer to "on", immersed it into the vinegar and swirled it around. In THREE SECONDS, the trimmer came back from the dead.
Before you say this is a design flaw, take a look at Braun's premium face shavers for men. They now come with a replaceable fluid cleaner reservoir. After EVERY use, the shaver is returned to its pedestal, where you, the customer, are entrusted to push a button to begin the daily cleaning process. If you do, the shaver works perfectly every time.
With the Philips trimmer, you also need to do a tiny bit of maintenance to keep it running. Douse it under hot water, shake off the water, put on its cap. And make sure it doesn't have a dead battery.
If you can't do that, don't blame Philips. Or Amazon. Just buy a non-electric pair of tiny scissors and enjoy.
Customer Review: Comfortable Solution to an Embarrassing Problem
Summary: 4 Stars
My first trimmer was a Panasonic ER411NC. It was a very good trimmer, providing me with an elegant solution to a problem that most men start to have once they reach middle age: nasal hair. The Panasonic has a circular tip that has small, slit-like openings. Inside the tip is a spinning blade. The hair gets caught between the slits and the spinning blade. That is how it cuts. I wrote a review of that trimmer back in July of 2004 and gave it 4 stars.
My second trimmer was another Panasonic, ER421KC. This one had a small LED light to help you see while trimming under your nose. I bought it to replace the ER411NC after it fell off the counter and damaged its blades. The ER421NC is very uncomfortable. Althought it uses the same blade design as the ER411NC, the motor seems to be weaker. It is easily stopped. The spinning blade sometimes cannot cut the hair that gets caught between the slits and itself. The hair can force the blades to stop spinning. It will be hard to remove without pulling the hair out. This is very uncomfortable, to say the least. It will bring tears to your eyes.
I bought this Norelco (the subject of this review) to replace the second Panasonic. The design of the Norelco is different. It cannot be forced to stop by your hair. It uses the same cutting design as your sideburn and mustache trimmer. So far, it has proven itself to be comfortable. However, it does take longer and more effort to trim with the Norelco. You will have to make sure that the hairs that you want to trim are caught between the oscillating blades of the trimmer. And, since the blades are small, this could take a few minutes of your time. Whereas with the Panasonic, all you need do is stick the tip in your nose and move it from side to side. With the Norelco, you will have to be more deliberate. However, it is the most comfortable of the three. Plus, you can use the Norelco to trim your eyebrows, if you need that sort of thing. It is also the easiest to clean out of the three.
I believe this will be a good trimmer for you, if you value comfort above any other consideration. This trimmer is waterproof and it can be washed with warm water.
Customer Review: Bad reliability, bad design
Summary: 2 Stars
I'll be brief. I have just 2 problems with this trimmer - one is a showstopper, the other just irritating design issue.
First of all the thing just died after about maybe 5 uses at most. One nice day it simply refused to switch on. And, no, battery was full (I tried several fresh ones) and contacts were all fine. This happened after for the first time I washed the cutting tip under the running water as Norelco recommends. I was careful not to spill water on the rest of the trimmer. Then I dried it overnight before using. So my suspicion is that the tip isn't actually waterproof and leaked water into the motor or into whatever nuclear science Norelco jammed inside its wonder gizmo. Or maybe they simply use cheap inferior motors. Who knows...
Usability thing is how Norelco choose to design switching the trimmer on or off. Instead of a simple push on/off button under your finger you have to twist lower half of the body with one hand while holding the upper half steady with the other hand. That's already is contrived, inconvenient, slow and annoying by itself. But wait, here's more! There are 3 very close positions denoted by very soft dents: middle is Off, right is On and when turned left lower half of the trimmer comes off along with the battery. When switching off it's extremely easy to go past middle dent and dismember the darn thing. Happened to me few times.
Otherwise when the trimmer was working and not falling apart it was pretty usable, comfortable and was doing rather well what it's supposed to do. Goose-neck tip is properly shaped for ear and nose access. Compared to Panasonic trimmer I had before that was using rotating wire Norelco's cutters were safer and didn't bite the skin. Too bad Norelco doesn't know how to manufactures trimmers well :)
Customer Review: Norelco NT9110: Perfect Design
Summary: 5 Stars
This product is simply the best I've ever owned, and I have had three from the most expensive to the chain-pharmacy-bought cheapest. Its design is genius, though its engineering may be the reason it took a company that actually designed shavers for decades to actually produce this innovation. All other nose trimmers are locked into a tube-shaped design with a spinning circle of blades entrusted with the task of trimming your nose hairs. The problem with that design is that there is nothing holding the hair in place when the blade hits it (as on an electric razor which first captures the hair), so the hair can bend away from the blade. Depending only on speed and sharpness of the blade is the deficiency of an architecture that is hit and miss, and, if you push too hard to "help" catch the hair, you can cause a pinch of skin. Trying to trim ear hairs with a tube-shape is useless (you can actually hear when it cuts hair, which is rare). Eyebrows are not even on the menu. Norelco has simply reproduced a miniature--no, make that micro-shaver and placed it on the side of the thin, slanted tube. I have never trimmed my nose hairs with such efficiency and comfort. Ear hairs are also amazingly cut on the first pass. And the attachment for eyebrows makes the results as good--and as simple--as when my barber does it for me. I immediately bought two more for family members. Two year warranty. All literature indicates it's made in the USA.Customer Review: needs cleaning after every use, works great, packaging is a pain
Summary: 4 Stars
I just received this unit and agree with everyone who said how well this unit works. It is very easy to use and it does a much better job than the typical rotary trimmers, which grabbed and caused significant eye watering. In addition this unit works excellently for ear, eyebrow and moustache trimming compared to rotary trimmers.
The packaging makes it difficult to get the unit out of the plastic without risk of cutting yourself.
After only using the trimmer 5-6 times, over three months time, it has stopped working. I will now see if Norelco's 2 year warranty is worth it i.e. what cost do I incur to use the warranty on a $13 product.
Before I sent the unit off for replacement, I experimented with cleaning it as I noticed, while reading the warranty information, that the unit could be rinsed under running water. After brushing the unit and running it under warm water, it came to life.
I now clean the trimmer, by rinsing and brushing, after every use per the instructions. I hope this will keep the unit operating for many years.
July 2008 update; I am now in my 6th month of using this device and with faithful cleaning after every use (cleaning just the tip under water and brushing it) it continues to provide top notch trimming.
July 2009 update: still going strong. Just goes to show that reading and following the directions provides value at times.