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List Price: $200.00 Our Price: $63.99 You Save: $136.01 (68%) Availability: Usually ships in 1-2 business days Category: Beauty See more product details
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Customer Reviews of T3 Tourmaline 83808 Professional Featherweight Ceramic Ionic Hair DryerCustomer Review: UPDATE: Dryer Fine - BEWARE - NO WARRANTY Summary: 5 Stars
I had a problem with the warranty (see below for original review). I contacted Amazon and they said they will honor the warranty even if the manufacturer wouldn't. Way to go Amazon!
This is from the email I received from Amazon:
"Thank you for writing to Amazon.com with your concern.
I'm sorry for the inconvenience that you have experienced with this order.
Rest assured that we will honor the terms of the warranty for this product, even if the manufacturer does not.
Thanks for shopping at Amazon.com."
This is my orginal review:
I love the dryer, however there is a problem with the warranty. When I tried to register it online with Tourmaline, this is the response I got:
"Thank you for contacting T3 Micro, Inc. the Originator of the professional Tourmaline Hair Dryers and other professional grade equipment for hair styling professionals. T3 Micro strives to maintain the highest standard of build quality, consistency and ease of use. To ensure the quality and authenticity of T3 Micro's products, our products are only available through authorized professional and retail dealers. As such, T3 Micro will only guaranty the authenticity of T3 Micro's products when purchased through an authorized dealer.
Unfortunately we are unable to process your registration and warranty because we are unable to verify that your product was purchased through an authorized dealer.
We apologize for any inconvenience this may have caused you however, as stated above, T3 Micro believes that maintaining the highest level of quality and consistency of its products is of paramount importance. We invite you to visit one of our authorized dealers for a demonstration of our line of authentic professional T3 Micro products.
If you still have additional questions or comments please contact our Customer Service Department via email at info@t3tourmaline.com or by telephone at (888) 340-8880.
T3 Micro, Inc."
Customer Review: MY COMMENTS 4-YEARS LATER: Summary: 5 Stars
2006: Every year I buy a dryer. I spend at least 20 min. everyday drying my med. length frizzy brown hair. One year ago I purchased this one for $200.(site unseen) based on the raves. I wasn't disappointed.
I usually look for a high wattage for extreme heat to tame my mane. I turned this one on and it makes very little noise and seems to not put out alot of air. To my pleasant surprise, it cut my drying time to 12 minutes and definitely reduced my frizzies! I should note that I also use the T3 Ceramic Tourmaline Barrel Brushes also. My hair looks shiny and healthy (no longer has the "burned", over processed look). It's been 12 months and it's still going strong - looks like I won't need to buy another hair dryer for quite some time.
Oh, one more thing. My college-age daughter "borrowed" mine to try (she has straight black Asian hair), now she won't go back to using her brand. I'm thinking of getting her her-own T3 for her birthday.
MY COMMENTS FOUR YEARS LATER (2010): I ended up purchasing one of these for my daughter in 2008 (T3 model changed: white in color, Bespoke Labs). It lasted one year then FIRE erupted from the grill end - lucky her hair didn't catch fire. My own original dryer (above) shorted-out after two years. I replaced it with another T3 and had the shorted-one repaired to keep as a back-up. Obviously, there are electrical problems with these dryers. A "professional" quality dryer should last a long time when used once daily at home! Despite the problems I've had, I'm hooked on this dryer. It's done the best job so far for my curly, frizzy hair - and I've been using hand-held dryers since the 1970's. I sincerely hope that Bespoke labs corrects the electrical problems in future models!!!
Unfortunately, I would now give it 4-stars instead of 5.
Customer Review: There really is a difference Summary: 5 Stars
I received this item as a gift. I was very skeptical of the claims, and would never have paid this much for a hair dryer myself.
However, there is really is a difference between this and your typical hair dryer ("ionic" or not). It leaves my hair considerably softer and somewhate shinier than my old dryer. I've noticed a slightly shorter drying time.
The big plus for me is that it doesn't get as hot as other dryers. I live in a hot, humid city and drying my hair in the summer is a miserable, sweaty experience. It's hard to explain, but whereas with my old dryer my hair went from WET to HOT to DRY, with this dryer it gots from WET to DAMP to DRY - a more natural progression to be sure.
Anyway, I would recommend the dryer. Reading the other reviews here, however, makes me question the company as a whole, and particularly their customer service. Their policy on the warranty seems very short-sighted. I'm sure that the four-year warranty is a factor for a lot of people when considering whether to spend ten times the price of a regular hair dryer. If they make a good product and it's packaged well, they shouldn't be afraid to stand behind it. Is the box REALLY less likely to be dropped when the truck driver unloads it at Sephora than at the Amazon warehouse or some other retailer? I don't know where mine was purchased, but I would have been VERY upset if they had told me they wouldn't honor the warranty.
Customer Review: Best. Blowdryer. Ever. Summary: 5 Stars
I have had so much trouble getting my hair to look nice, even with great products and great hair cuts. I never even thought that the dryer would make a difference. I don't know why it didn't occur to me but when my last blowdryer died I asked around to see if anyone "loved" theirs, since I have never had one that I loved.
Someone recommended this one to me and it's amazing. I feel like I finally figured out the secret to great looking hair. I guess it depends on your hair type since some people had the opposite experience. I have a lot of fine wavy hair that is layered and falls just below my shoulders. It used to take forever to dry it because there is so much of it. Now it takes about 10 minutes, max and comes out really soft, shiny and well styled. Every day now I look like I just walked out of the salon. People at work keep asking me if I got my hair cut because it looks so different.
I don't know about this "authorized dealer" business. I got mine from Amazon and it had a serial number. I sent in the registration for the two year warranty it comes with and I have not heard yay or nay yet, but really, even if I have to buy another one I don't care. It's worth it!!!
The only cons I have found are that 1. the air coming out of it gets HOT and if you are sensitive, that might bother you and 2. the on/off switch is very easy to turn off while I am using the dryer which is annoying.
Customer Review: Loved it at first but then it started shooting out sparks! Summary: 1 Stars
I bought this hair dryer after doing a ton of research and thought it would be a good investment. When I first started using it, it worked great. I was amazed at how quickly it dried my hair and how shiny it looked afterwards. I have naturally curly hair and prefer it straight so I used this to dry it straight (along with a round brush) and it did the job amazingly well.
Well I had this for a little over a year when all of a sudden one day it started shooting out some sparks. I couldn't believe it. I turned it on another day just to see if it even turned on and it did but you could see the coils in it started to get red and then shoot out some sparks. This wasn't even overused or anything. In fact since I was pregnant at the time I bought it, I had a hard time standing up for too long so I only used it once or twice a week. After that little use it was already not working properly in just over a year. In fact, for about 4 months out of that first year, I didn't even use it right after I had my son. That was way too short of a time and too much money spent on an item that wasn't working properly.
I am very diasspointed with this and will NEVER buy anything by this company ever again.
If you need a good hairdryer, look elsewhere. I'm just glad and lucky that the sparks didn't land on my hair and cause a fire or anything.
More Customer Reviews: 1 2 3 4 5 6 7 8 9 10 › Last Review
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