Telemergency Pro-Elite 700E with Wireless Help Pendant
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Category: Health Care
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Telemergency Pro-Elite 700E with Wireless Help Pendant Details
Manufacturer: TelemergencyBrand: Telemergency
Release Date: 2006-05-15
Model: Pro-elite 700E
Product features:
- No subscription or monthly fees
- Automatically call 911 and up to 5 other emergency numbers
- Room monitor feature can be operated by the called party; enables others to listen in on caller during emergencies
- Still operates during power failures
- Wireless pendant activates call center remotely
Customer Reviews of Telemergency Pro-Elite 700E with Wireless Help Pendant
Customer Review: Not much range, lacking features
Summary: 2 Stars
I care for an elderly parent in home, and needed something to alert me in case they fell or needed assistance while in another part of the house. I had hoped this device would be the solution. My plan was to program it to call my cell phone if my parent ever pressed the pendant alert button.
There were a number of problems from the start. First, the unit was difficult to program. It took several steps -- switching power on and off, speakers on and off, and so forth -- and it balked when I tried to enter the forwarding number. The touch tones just wouldn't register in the base unit. It took several attempts to get the number entered.
Second there were two buttons on the pendant -- one for alert, one to cancel the alert. I would prefer only one button on an alert pendant, so the feeble or elderly won't be needlessly confused or accidentally press the wrong button and think help is coming when it isn't, or accidentally cancel a help call before it is made.
Third the pendant range was very short. It wasn't comforting to think the person wearing it could easily get out of range and the alert button be useless. I found it only worked reliably when the pendant was in the same room as the base unit.
Fourth is the "off hook" behavior of the system. It would be easier if the unit would simply pick up and play a few beeps and the alert message over the phone if someone happens to be using the extension. Instead, the unit tries to make the calls anyway. You get alerted, yes, with a bunch of attempted calls and touch tone sounds, but I think it could have been done better.
I just didn't find it trustworthy enough to use. I sent it back, and opted instead for a low-tech (and much cheaper) simple pendant alarm that's activated by a pull on a string. The only downside to it -- which is true of the Telemergency 700C too -- is that it isn't waterproof and can't be worn or used in the shower. But that's what we're going with until someone comes up with a more reliable and trustworthy and well thought out product.
Update: We decided the against the pendant alarm too, since it might not operate if it gets wet. Instead we bought a Fox 40 whistle and lanyard like the Fox 40 Classic CMG with Breakaway Lanyard (Cushioned Mouth Guard). It's pealess so it works even when wet, and it's 115 decibels loud.
Description of Telemergency Pro-Elite 700E with Wireless Help Pendant
The Telemergency Pro-Elite 700C with Wireless Help Pendant can save your life with a press of a button. An affordable emergency alert device that connects to your telephone and dials "911" and up to five telephone numbers of your choice with a single click. The Call-4-Help 700C wirelessly activates your phone and sends a pre-recorded emergency message to your friends and family when you're in trouble.Telephones
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