Customer Reviews for Telemergency Pro-Elite 700E with Wireless Help Pendant

Telemergency Pro-Elite 700E with Wireless Help Pendant

Telemergency Pro-Elite 700E with Wireless Help Pendant List Price: $269.95
Our Price: $76.86
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Category: Health Care
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Customer Reviews of Telemergency Pro-Elite 700E with Wireless Help Pendant

Customer Review: How do you change the battery in the pendant?
Summary: 2 Stars

This product does work. I know because my mother activated it by accident and was surprised when the National Guard, Fire Department and State Police arrived. It was difficult to program and my sister and I agonized over the manual when we set it up for our mother. We didn't want to to alarm the world. Well a year has gone by and a GREEN led is showing that the battery is low. GREEN means bad, RED means okay.... huh? Anyway the useless manual does not explain how to take apart the pendant to replace the 12 volt alkaline battery. It tells how to how replace the 9 volt battery backup which is incredibly obvious. I pried the unit apart just to the point of breaking it and backed off in fear of watching some spring or gizmo shoot across the room. I can see the battery lurking in the bowels of the pendant... so close yet so unreachable. Anyone have some ideas? we have a call in to the manufacturer.

Customer Review: Way too confusing!!!
Summary: 1 Stars

Ok, so I wanted to get my mom this for some peace of mind, well it almost drove me crazy trying to figure out how to use it. Too much small print, I mean the actual booklet's text is so small I couldn't read it with my glasses on, I had to scan each page and enlarge and reprint it. That should have been my first indication that this was "NOT User Friendly" and they wanted older people to hook this up, yeah right? I worked with it for about an hour and decided that my mom's safety was worth way more than this product was going to offer me. I returned it and got "Life Line" instead, it costs a little more but it took 5 minutes to hook up and actually got to speak with someone. Safety first!

Customer Review: Works Well - Set up hard but still good
Summary: 4 Stars

I purchased this for my elderly aunt who had insisted on living alone a while back. She lived in another state. She wouldn't let me pay for a device that had a subscription service. Her daughter (my cousin) was able to set it up but it was a bit complicated. My aunt used it last night 12/19/09. She was rushed to the hospital. She had a heart attack. She was transferred to another hospital with better heart specialists. Unfortunately she passed away this morning but she didn't die alone. Help got to her quickly it was just her time to go. The lord called her home. I recommend it but you do need someone to set up that is good with gadgets. But once setup it's good for life.


Customer Review: Like it!
Summary: 4 Stars

Overall, excellent safety for the money. Simple for my dad to use. As other reviews noted, the setup process is a little complicated but if you are comfortable with voice mail menus (dial the extension then press # on your phone)then you should be able to make it through OK. Follow the steps described in the directions and stick with it! Button is a little sensitive and I have gotten a couple of false alarms. This stopped when my dad started putting the pendant in his breast pocket. No problem since then. He also now knows to listen for the unit and press the off button on the pendant if there is not an emergency. Overall--really like it, would recommend, and would purchase again!

Customer Review: Telemerency Feel Secure Model 700
Summary: 5 Stars

I purchased this emergency dialer for my aging mother. The instructions were very clear and straight forward unless you are a pea brain while easy enough to see unless you wear coke bottle glasses and read them by candle light. The unit functions very well and can dial more numbers than you will ever need to program into it. I gave the unit 5 stars for its simplicity of programming and it is a good bargain. I would rather be notified personally by a device rather than depend on a "service" to pick up and also avoid extra cost of the monthly service. The Life Line is made by Philips and in all my years of dealing with electronic equipment, I always avoid ANYTHING made by Philips.
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