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Customer Reviews of Third Generation Dr Mom Slimline Stainless LED Pocket Otoscope now includes True View Full Spectrum LED and Pocket ClipCustomer Review: Review does appear to be sincere Summary: 5 Stars
We received a highly critical review of our otoscope on October 10, 2010 that appears to be from someone purposely trying to hurt the sales of our otoscope on Amazon. We have checked both our database for website orders and Amazon orders and have no customer by the name Erika Kendron. Also Amazon will place a heading called "Amazon Verified Purchase" if a customer has bought the item on Amazon. This was NOT an Amazon verified purchase. We realize there is always the possibility of a customer receiving an otoscope with a defect such as a bad lens that might make it difficult to see but usually that customer will contact us about the problem and give us a chance to rectify it or ask us for a refund instead of simply leaving a very negative review. We have had no recent contact with anyone complaining they could not see with their otoscope or wanting a refund. If you look at the majority of our feedback you will see most people compliment the otoscope on how well it does work. We offer an excellent product that works as well if not better than otoscopes costing much more so I suspect this feedback may have been left by a competitor simply wanting to hurt our sales. I apologize about leaving 5 stars for our own product but this is the only way Amazon allows us as a seller to respond to feedback that we feel is unfair.
Sally Jenkins
Customer Service
Dr Mom Otoscopes
Customer Review: Good deal for this item. Summary: 4 Stars
This item is a good deal. It's very simple and straight forward. With a little practice, my wife and I should be able to determine if our child's ear needs to be checked out by a professional. My daughter is getting ready to get tubes in her ears for frequent ear infections. I saw the fluid in her ears before the specialist confirmed it the same day. I say that gives it a passing grade.
The light on the otoscope is bright and the focus is good, once you practice with it. You can clearly see the eardrum's color and fiberous, translucent qualities. The metal casing gives the impression that it's made well enough to last years, especially since it uses a bright LED light. Uses regular batteries and are easy to change. Comes with three different sized tips and a color guide with pictures of different ear conditions.
The only reason I give it 4 stars instead of 5 is because it doesn't come with even the simplest case for storage. The original package can work but is a little cumbersome. I'll need to find a better way to store the device and the loose tips.
All in all, great purchase. However, this is not a replacement or alternative to a thorough exam by a professional. This is just another tool for simple home examination, just like a home thermometer.
Customer Review: Very Impressive Otoscope Summary: 5 Stars
I must say I love this otoscope and am definitely impressed. I can see the eardrum every bit as clear as I can with my larger Professional W/A Otoscope (very expensive) not to mention it also clips neatly in my pocket. So far I have owned it over 6 months and I have yet to replace the batteries (I have used it fairly frequently). The battery savings alone should be substantial over time since it uses the LED light. The only complaint I have is that it took me a bit to figure out how the disposable specula fit on the otoscope. At first I thought these would not work but I was trying to place them over the re-usable specula that came with the otoscope. I finally decided to look at the directions (I am a man) and now I understand how these fit. I guess the intent was mainly to market this otoscope to home users who would just clean the 3 sizes of specula that come with it to be re-used again. The disposable specula do not slip on as easily as my pocket Welch Allyn model but for the price and other advantages this otoscope offers I am still very happy with my purchase. I have not found a small portable otoscope anywhere that works as well as this one and being a medic portable is what I need. Also nice that LED lights are impervious to shock or sudden movement unlike halogen bulbs.
Customer Review: Good enough for the price Summary: 4 Stars
I'm a med student in the 4th year, and I must say I'd give 5 stars for domestic use. For a medical student it's good as well, and even better if you consider the price for a welch allyn would be 10x more expensive, but it DO NOT HAVE ADJUSTABLE FOCUS it works like a spyglass, for focusing ont differetn structures you'll have to change de distance between the eardurm, the otoscope and your head, although the eardrum almost always is on it's focus, the work of focusing is mainly for looking on the inner ear bones and details on the ear cannal. Other problem for medical use is the lack of a set of disposable spare specula, it come with 3 specula,adult,children and babies all easy to change, it's acually hold together by pressure and not special clips like more expensive ones.
For domestic use the only problem I see is that it's still a professional tool, it demands some experience and it's not all easy to use at first time, but it's user's manual is simple, I think their website has step-to-step videos, but for mothers, I recommend you to ask your pediatrician to teach you how to use it because although harmless when properly used can damage your babies eardrum if not used correctly
Customer Review: A Must have for any parent with a child who has chronic ear infections. Summary: 5 Stars
The Dr. Mom L.E.D. Pocket Otoscope is a must have product if you are a parent of a child with chronic ear infections. I have a daughter who has had chronic ear infections her whole life. I checked my daughter's ears with the Dr. Mom otoscope a few days before leaving on vacation, to find that I could not see one her tubes and I also did not like the coloring of the ear drum. Her E.N.T was able to work us in before we left on a two week long vacation to the beach and a water park. It turned out that, her one tube had fallen out and the ear was already getting infected, without this product we would have been out of state when the pain in her ear would have been bad enough for her to complain; she would have been absolutely miserable on vacation, but since I was able to catch it early we were able to leave on vacation with ear drops and an antibiotic to treat the ear infection. It saved us from an expensive trip to an out of state doctor or ER for an ear infection and she was able to enjoy the vacation.
This is a wonderful and easy to use product. The L.E.D. light is very bright and it is small and compact easy to pack and travel with.
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