Customer Reviews for VIOlight VIO100 Toothbrush Sanitizer and Storage System

VIOlight VIO100 Toothbrush Sanitizer and Storage System

VIOlight VIO100 Toothbrush Sanitizer and Storage System List Price: $49.95
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Category: Health Care
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Customer Reviews of VIOlight VIO100 Toothbrush Sanitizer and Storage System

Customer Review: What a waste
Summary: 1 Stars

I've had this for a year now, and have fully developed my opinions on it. It's a waste of money. Violight's website quotes a Wall St. Journal article supposedly praising the product, but fails to give the whole picture: the article said that there is a general consensus among medical experts that toothbrush sanitizers do NOT prevent diseases any more effectively than simply letting toothbrushes air dry (thus killing bacteria). NEXT, the toothbrush stands on its head, and the combination of the heat of the bulb and the pressure of its being on its head leads to misshapen bristles that can tear your gums or at least result in a less effective cleaning. NEXT, it's hard to clean, and even after rinsing a toothbrush thoroughly, there's toothpaste residue left over. This stuff falls into the cup, which is hard to clean. Also, if you try to rigorously clean the cup, even with a soft cloth, the shiny coat inside the cup (which helps the UV rays better bounce around) rubs off - the cup is merely painted plastic, not polished metal. BOTTOM LINE: the VIOLIGHT IS A WASTE. Air dry your toothbrushes and keep them away from the toilet. Perhaps buy 2 toothbrushes and rotate. For 50 dollars, at 3 months per $2 toothbrush, that's three years' worth of toothbrushing - longer than the VIOlight bulb likely lasts with regular use (and add onto this the cost of the toothbrushes themselves).

Customer Review: A WASTE OF MONEY
Summary: 1 Stars

I've had this for a year now, and have fully developed my opinions on it. It's a waste of money. Violight's website quotes a Wall St. Journal article supposedly praising the product, but fails to give the whole picture: the article said that there is a general consensus among medical experts that toothbrush sanitizers do NOT prevent diseases any more effectively than simply letting toothbrushes air dry (thus killing bacteria). NEXT, the toothbrush stands on its head, and the combination of the heat of the bulb and the pressure of its being on its head leads to misshapen bristles that can tear your gums or at least result in a less effective cleaning. NEXT, it's hard to clean, and even after rinsing a toothbrush thoroughly, there's toothpaste residue left over. This stuff falls into the cup, which is hard to clean. Also, if you try to rigorously clean the cup, even with a soft cloth, the shiny coat inside the cup (which helps the UV rays better bounce around) rubs off - the cup is merely painted plastic, not polished metal. BOTTOM LINE: the VIOLIGHT IS A WASTE. Air dry your toothbrushes and keep them away from the toilet. Perhaps buy 2 toothbrushes and rotate. For 50 dollars, at 3 months per $2 toothbrush, that's three years' worth of toothbrushing - longer than the VIOlight bulb likely lasts with regular use (and add onto this the cost of the toothbrushes themselves).

Customer Review: Don't Waste Your Money on this Thing
Summary: 1 Stars

Today after 2 years of ownership, we threw our violight in the trash. Ours was given to us as a gift and we did use it, but it definitely has more drawbacks than it should. First, as noted in other reviews, there is no real evidence that this thing prevents disease any better than air drying your toothbrush. Second, if you need to replace the light bulb, you'll find it to be very expensive, around $15 at least. Third, even though you use the disinfecting light on a daily basis, the inside of this thing still gets cruddy and in my opinion it is difficult to clean. Fourth, the AC cord has a transformer on it that takes up lots of space on your outlet. With razors, curling irons, hair dryers, and other gadgets competing for your bathroom outlet, you'll find it irritating that this thing takes up one of your receptacles. In my opinion, storing your toothbrush "the old fashioned way," in a cup or in a toothbrush holder, with the bristles up, is still the best way to go. After owning one for two years, I would recommend that you spend your hard-earned money on something else.

Customer Review: I Love This Product
Summary: 5 Stars

For anyone who wants the absolute in oral sanitization, this is the product for you. It's fast, thorough and so easy to use. If you think this is some kind of gimmick, you should know that dentists use a similar method utilizing UV light to sterilize their tools. This is much better than the G. Terminator. I've had both. After a few months the interior of the GT began to turn a nasty brown. Then the plastic became brittle and cracked. This was caused by the heat during the steam process. To make matters worse, GT recommends using distilled water. If you don't use distilled water, you'll get a cruddy build up of mineral deposits. Yuck! Distilled water? That's just one more cost and inconvenience. The company insisted on a complicated return procedure where I paid the shipping costs. With the Violight there is no heat, just UV light. The Customer Service department at Violight is also first rate. They provide prompt, courteous responses to any questions one might have. Buy this product now. You won't regret it.

Customer Review: Bad customer service, poor product
Summary: 2 Stars

I bought this more than a year ago and I had it replaced once. I tried to get it replaced again, and the customer strongly suggests that you buy a new bulb. I've bought a new bulb twice so far, and they still want you to buy a new bulb even after I've sent them an email to have my unit replaced.

However, I ran into another roadblock, because on their website, they advertise a 2 year warranty. When I tried to claim it, customer service told me that the customer was supposed to buy it at the time of purchase. Sounds like false advertising to me.

I've exchanged several emails with them, but to no avail.

1 star for lasting <12 months, and it looks nice on the counter top.
1 star for first time replacement. They sent in a replacement unit right away.

After that, they don't care about you, nor do they care to help you.

I would rather buy something to keep my toothbrushes up, and boil them once in awhile.
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