Customer Reviews for Waterpik WP-360W Hand-held Cordless Rechargeable Dental Water Jet

Waterpik WP-360W Hand-held Cordless Rechargeable Dental Water Jet

Waterpik WP-360W Hand-held Cordless Rechargeable Dental Water Jet List Price: $34.99
Our Price: $29.98
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Category: Health Care
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Customer Reviews of Waterpik WP-360W Hand-held Cordless Rechargeable Dental Water Jet

Customer Review: Cordless Waterpik
Summary: 5 Stars

This is a very functional,and convenient waterpik.One that has an adequate water and pressure chamber.Also it requires minimal vanity space.
I recommend this product.

Customer Review: Was good while it worked
Summary: 2 Stars

It worked well for the first 6 months or so. Then, water stopped coming out of it. I opened it to take a look at what the problem is and found that one of the plastic parts has warn down. This has only been used for about 6 month and that tells you how poor quality the parts used are.

Customer Review: Bad mistake
Summary: 1 Stars

My first unit died after a few weeks, and I make a bad mistake thinking it was a fluke and bought a second one for an upcome trip I was taking. The second one died after barely two weeks of use. These units are poorly and cheaply made. Customers are badly dupped into thinking they can rely on this product because its sold in major US drug stores.

Customer Review: Great for what it is...Small and Portable!
Summary: 4 Stars

I bought this just prior to getting braces. I am in my 30's so I know what I need to do to keep my braces clean and was looking for something that wasn't bulky but would work well. After promptly breaking the high power tip because I didn't read directions I figured out how to use it properly with the low power.
It fishes all the gunk out and helps my mouth feel cleaner as well as clean out the braces so that they continue to dig into my cheeks and tongue. I have now broken the low power tip and just ordered replacements (cheaper on Amazon even with shipping than at the waterpik store) and I miss using it already.
Yes I have to refill it, but it's portable - isn't the point of being cordless/portable making it small enough to carry around? I took it on vacation and it lasted all week with no recharge. I (knock on wood) have not had any issue with the battery and no, I don't drain it all the way first.

Customer Review: One has worked for years; the other lasted three weeks
Summary: 1 Stars

My dentist talked me into getting braces in my 40s, and I can't imagine surviving through orthodontics without a Waterpik -- there is no other way to do what these machines do.

Having said that, Waterpik's quality control is dreadful. I have a personal model at home, and -- I am not making this up -- I had to send it back for replacement twice in the first week of operation. The woman in customer service actually said "Well, maybe the third time will be a charm", and in fact I have had no further trouble with that unit in three years.

I own two WP-360W Waterpiks, one that I bought two years ago (and still going strong), and one that I bought on vacation last month. I used the new unit without incident for three weeks, and then it suddenly stopped operating. There was no transition period during which it worked intermittently or slowly; it abruptly stopped working, and as soon as I finish writing this review, I am going to throw it away.

When it works, the WP-360W is a great product. Sure, it is noisy, and sometimes the tip pops off and spatters you with water because the designers located the "eject" button for the tip right next to the "on" button. But it does a good job, and it's a "must" if you wear braces and like to travel.

I would strongly encourage you to keep your receipt for any Waterpik product you buy, because -- if my experience is typical -- you are likely to encounter quality problems. It's really a shame that their manufacturing QA mars what would otherwise be an excellent product.
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