Zeno Pro Acne Clearing Device with 90 Count Cartridge, Pink
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Customer Reviews of Zeno Pro Acne Clearing Device with 90 Count Cartridge, Pink
Customer Review: Ehhh... Its debatable... but bad customer service
Summary: 3 Stars
Well I bought this product 2 years ago and it came with one 90 tip head. The product itself mechanically worked great, but I could not see any drastic change of my pimples going down when i used the zeno... I may have been usuing them on the wrong type of pimples... who knows, I dont really have terrible acne I just wanted to give it a try. If anything this device gave me a little bit of hope and kept me from picking my face when I got pimples. I really do think it works.
Now heres my problem... I only used the product 90 times (the 90 tip head it came with) I never even bought a replacement tip. I stored the product in my bathroom and didn't use it for a year or a year and a half... and now recently i go to plug it in and charge it and the zeno is completely broken. The charger has no effect on the zeno at all, it doesn't work anymore. I looked back in the manual and it says do not store it in humid temperatures and since it was in the bathroom I guess that could be why something went wrong, but what really bothered me was that I called zeno up and said I paid 200 dollars for this thing... and it doesn't work after one tip! They basically said the product battery is irreplacable and usually only lasts for about 3 years anyway. She said she cannot do anything because they only replace zenos after 1 year of purchase and mine was purchased 2 years ago...... but i haven't used it.... Idk i was just kind of pissed that i couldn't even get it fixed or replaced when it was most likely their product malfunction... I'm considering writing them on this
Customer Review: works most of the time, but not perfect
Summary: 4 Stars
I bought this product for use on my moderate-to-severe acne (I use Renova (Rx), but I still have occasional pimples). Just as the instructions say, it doesn't really work on cystic acne; I tried it on several (the kind that don't come to a head and take weeks to eventually go away) and it had little effect. It works best on newly formed pimples that are red and sore.
Depending on the severity, it takes 3-5 treatments before mine would clear up. Usually I don't notice much difference until after the 3rd, 4th, or sometimes 5th treatment, when the zit actually dries up and disappears! There are two things I appreciate about this product: first, I love not having to wait on a zit to come to a head, be tempted to pop it, which often resulted in it recurring and later leaving a scar; and second, I love that it shortens the life of the zit so I don't have to put up with the soreness and unsightly red bump for more than a day or two. Also, after using the product for two months, I'm not having nearly as many pimples as I was before (don't know for sure if this is due to the Zeno or some other reason, but it's nice just the same).
Overall I'm not sure if this product is effective enough to be worth the $100+ price tag, not to mention the cost of replacement cartridges, but it certainly does work for me!
Customer Review: Zeno Pro - A good option for the occasional pimple
Summary: 4 Stars
The Zeno Pro is a great tool for combating mild acne, i.e. the occassional pimple. As it takes 2.5 minutes per pimple, I'm not sure it is as useful for those who have more severe acne. Also, it does not work as well of pimples that are already severely inflammed. This tool works best when used on a pimple in its early stages, to prevent it from becoming a larger, more nasty eyesore.
I purchased the Pro after trying the Zeno Hot Spot - which is a disposable version of the product for about $35-40. I was very happy with the Hot Spot and in fact had to adjust to some differences when using the Pro. You can use the Hot Spot immediately after pushing the button and hearing the three little beeps. With the Pro, you need to wait a full minute after pressing power in order to get the three beeps and use it. Both tools allow three continuous uses before needing about a minute or two to "rest" and then allowing another three use cycle. The Pro does seem to get hotter than the Hot Spot, which makes sense since it takes longer to get up to speed and is a more sophisticated version.
All in all, I am happy with my purchase and would recommend to others.
Customer Review: Great device!
Summary: 5 Stars
I only just recently discovered the Zeno. I wish I'd heard about it sooner. I've been through numerous treatments of Accutane and every topical product available. This is by far the best solution for clearing up acne I've found. Within hours of my applying the third (sometimes second) treatment to the affected area it is cleared up. I get cystic acne, and have had a very high success rate with it. Not wanting to go through another course of Accutane this appeared to be a viable alternative for me ... and thus far it has proved to be the best alternative I've tried.
I read all the reviews on the product before I purchased it and found them to be overwhelmingly positive. While this product is quite an investment when I compare it to what I've spent in treating acne over the years the cost is trivial. I've been battling acne since my teen years and am now in my 40's. I've had a lot of experience with a number of products and consider this to be by far the best solution.
Customer Review: this is a product that should only be purchased in a store with a return policy
Summary: 1 Stars
when i received this product i immediately charged it as the instructions stated for 24 hours.
never did all of the circles that showed the zeno was fully charged light up.
i was so curious as to how this worked that i unfortunately tried the product.
i'm 53 yrs old. how often could i possibly want to use this?
after using the product about - max out 15- times, i now have only 2 circles that charge and that takes almost a complete day.
i don't feel this product actually works on zapping pimples as i've tried it as mentioned several times but i awoke to find the pimples still broke through during the night.it didn't work for me and now i feel i've thrown out about $122.
this should definitely be purchased in a store where it can be returned easily and quickly.
i'm very disappointed and do not recommend this product or mode of sale.
all the best to all of you,
Lori