Zeno Pro Acne Clearing Device with 90 Count Cartridge
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Customer Reviews of Zeno Pro Acne Clearing Device with 90 Count Cartridge
Customer Review: I feel like Scrooge here, but this was a horrible waste of money for me
Summary: 1 Stars
Okay, some basic facts before the review: I bought this for both my son and I to try: I'm 40, he's 17, I have some very mild acne, the kind that this is supposedly targeted at, the painful red bump-y-ish things, nothing severe. Same with my son. Nothing major, just the occasional mild breakout, easily caught early, nothing very inflammatory or pustular, absolutely nothing needing a dermatologist. We both use mild acne products (ProActiv for him, Philosophy stuff for me) with good success, but the occasional painful red swelling acne along the jawline for me and along the hairline for him were an issue, so we thought we'd try this out.
What a failure. I carefully read the directions and although I know not every kind of acne responds to the Zeno, I'm still confident that we fell into the category of having the kind of acne that should have. From a single usage, my acne became "sunburned" and got more painful, not better. I don't have particularly sensitive skin and I did follow the directions carefully, but apart from obviously irritating my skin, the Zeno did nothing at all for me.
Worse, the Zeno exacerbated my son's acne the two times he used it. We again, followed the directions carefully, made sure the Zeno was clean, yet he ended up with acne that lasted longer and was more painful than if he'd just put some extra Clearasil on it.
I'm thrilled that this product works well for most everyone who's posted reviews here, but I felt compelled to also post my review as a word of warning - this is not the end all for acne treatment and it doesn't work well for everyone, even when you'd think there's no reason why it shouldn't. I have a very expensive pimple zapper collecting dust in my bathroom because I had some unrealistic expectations based on some of what I read and some of what I didn't see.
My best advice is to think very carefully about balancing out how badly you want to risk the money versus how efficacious other products can be in clearing up mild to moderate acne issues. There's actually a great new version of Clearasil that promises (and does) to start to shrink and remove redness of pimples within 4 hours. So it's all a personal choice thing, but this ended up being a very expensive mistake for us and I just wanted to at least be a small voice of warning.
Customer Review: Zeno vs. Thermaclear: a personal experience
Summary: 4 Stars
I got the Zeno about 3 years ago from my dermatologist's office, and saw good results: it cleared up or minimized existing blemishes within a couple of days, and it looked to me like it also prevented new blemishes from appearing, thus clearing the skin over the course of several months.
Unfortunately, after about 18 months of usage, my Zeno started to malfunction; it would shut itself off automatically before a treatment was completed, then it stopped working altogether. Too bad I had made a $150 investment that I thought would last me for years. So, I was very encouraged to find out that there was a good alternative out there in the marketplace -- the Thermaclear device -- that did not need constant cartidge changes (I always thought that was a big rip-off with the Zeno), plus it worked much faster: a couple of seconds per zit instead of 2 1/2 minutes that can become very tedious at times.
So, I got myself a Thermaclear instead, and at first I loved it: granted, it certainly looks bulky and unelegant compared to the sleek Zeno, but after all, it's an acne device and not an iPhone, so looks don't really matter.
In addition, I felt that the much-criticised "bee-sting" sensation from the device when applied to the blemish was really a non-issue: yes, you feel it but it's totally bearable.
However, after about 2-3 weeks of usage, I started to notice that my skin was red and irritated, and worse, that a lot of new zits were forming right next to the previously treated zits. THe burning sensation on my skin intensified, and it persisted even hours after the treatment. It may be that I over-used the device on my skin -- it's so fast and easy to zap the zits that this may have been the case. In any event, I decided to play it safe and returned the Thermaclear, and I reluctantly got myself to switch back to the Zeno -- yes, there're definitely features that I do not like about the Zeno, but I must say after a Zeno treatment my skin feels fresh and "clean from the inside", instead of irritated like with the Thermaclear.
Customer Review: Worth the Money
Summary: 4 Stars
I got the Zeno three years ago as a Christmas gift. I'd never had bad acne, but i did get that really horrible pimple always right before my birthday or new years (twice!) and at least once a month. Mine have always been really deep and swollen and hurt really bad. I was a little skeptical, i mean it's just heat right, what can it do? well first off, you have to take it at the first sign of a pimple. it won't work if you already have a head on it (but it does make it feel better).
Usually it took over two weeks to really get rid of those deep pimples, but i did notice that if i applied the Zeno at the first sign and before i went to bed, it didn't get a head on it and the swelling went down significantly. the pimple was completely gone within the week. I owe my life to it,i noticed right before new years eve 2007 that i started to get that sore feeling under my skin on my chin, and applied the Zeno twice a day for 3 days and by new years, you couldn't even tell anymore! that really got me hooked.
Now i use it to prevent pimples during that time of the month. it really helps control those read bumps around my nose and my chin.
I highly recommend this product!!! it's been three years and only about three or four refills. you really get your money out of it. it's worth it to not have that third eye on your forehead or that really ugly swollen mountain on your chin. and those who don't like this product are probably from the competing Zeno knock-off. BEWARE!! I've done the research because the other one is a bit cheaper and i like to compare before i buy. But from what i've read and heard, it doesn't work AT ALL. so pay the extra $20, it is well worth it!
oh! and i'm totally jealous now because it comes in different colors! mine is silver. but they are really small (smaller than an iphone) and fit well in my purse for emergency use!
Customer Review: My two cents on the Zeno Pro Device
Summary: 5 Stars
Overall, Zeno has been an above-average success. It is quite simple to use. It dispenses concentrated heat to destroy bacteria. I usually break out pretty badly every couple months. When I do break out, it is always huge zits that sometimes leave scars for months. I'm 33 and my acne has gotten worse as I age.
I've noticed as I use it, it takes some zits that were bound to be pretty severe and prevents them from ballooning into massive acne. It does not work on every zit, but if you follow the directions (completely idiot-proof), you should see results on a majority of them, as I have. At the least, a zit that stayed on my face for 2 weeks can now be reduced to staying on my face for less than a week. This is a big deal, b/c the longer the zit stays on you, the greater the chance to scar.
This is a medical device. It is expensive, but the replacement tips are pretty reasonable. As someone who sees a dermatologist, uses many different acne creams, potions, etc, I figured I had nothing to lose. I am quite happy I bought it, and at least it offers some hope to reduce some adult acne. I love that it is medication free and uses nothing more than heat. And don't be afraid, it's not so hot as to burn you. It's a nice warm heat, which if used properly, leaves nothing more than a redness around the zit for about 30 mins.
Customer Review: Makes it WORSE!!!
Summary: 1 Stars
I had the same results as another Amazon reviewer: B. Walker. I'm in my early 30s and experience the occasional spot blemish on my face (T-zone). After settling on the Zeno Pro because of the reviews here and elsewhere, I was relieved to finally have a devise to make my skin blemish free! This week on Monday when I felt the developing pimple on my chin, I excitedly used the device as instructed over the course of 48 hours (cleaned the device, cleaned my face before application, and made sure not to scrub before or after). Tomorrow is Friday, and my pimple has NOT disappeared. In fact, I now have TWO really painful red inflamed pimples where I applied the device. So much for clearing the pimples within 24 hours, and now I have obvious red bumps on my chin (not whiteheads; not blackheads). Sadly, this device did not work as advertised (for me). I'm now back to what my dermatologist had recommended: warm compresses with a warm towel (a nice steam facial), which has always done the trick for me. I just thought that this device would be more convenient; less messy. Too bad it doesn't work ... in fact it makes the condition WORSE.