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Customer Reviews of Zeno Pro Acne Clearing Device with 90 Count CartridgeCustomer Review: Finally a solution! Summary: 5 Stars
I started using Zeno a few years ago. I had tried everything from ProActive to over the counter items and nothing seemed to work. As I'm approaching 30, I was getting really tired of having to cover up my pimples. At first I was skeptical trying out Zeno because I figured that like the previous products I've tried, that it wouldn't work. Boy was I wrong (and I'm glad I was wrong!). As soon as I felt or saw a pimple coming in, I would immediately start my Zeno treatment. It would actually stop the pimple from getting bigger and it cleared up a lot sooner than it would have using a topical medication. Zeno is even small enough to carry around in your purse, which is was I love. I totally recommend this product to anyone who would like clear skin!
Customer Review: Do NOT buy the Zeno! Summary: 2 Stars
I purchased my Zeno Pro 14 months ago. Since purchase, my Zeno has not held a battery charge for longer than one use. I could charge my Zeno for a full 24 hours, and I still would get only one use out of the device. I was not aware Zeno had a 12 month warranty only. I just now got around to calling for service or replacement, and was told they do not offer repair, and will not replace because I was 2 months outside of the warrantly window. Unbelievable. Defective product, and a company that clearly does not stand by it's product. As for performance controlling acne, I also would not recommend. I don't think it had any impact whatsoever. It may work for those that only get occasional, tiny blemishes. Avoid dealing with this company!
Customer Review: Love It! Summary: 5 Stars
I went on line recently to order a replacement tip (my 2nd in 2 years) and was very surprised to see some of the negative reviews. I have to say I have been very pleased with my Zeno and have not had any of the experiences being posted ( no burning, no problem with blemish getting worse and no long term redness). I just followed the directions and those pesky under the skin pimples go away in a day or two. I think the key is to follow the directions. I you happen to be in the small percentage of people that prefer another treatment option, you always have the option to return it within 30 days. There is no risk and if you are like me, you will be thrilled you made the purchase.
Customer Review: Waste of money Summary: 1 Stars
I purchased the Zeno after reading the reviews on various sites. I have moderate acne, and hoped that the Zeno would help prevent acne or promote healing. After 2 weeks of use (following the instructions exactly) I have seen NO IMPROVEMENT whatsoever. When used on zits just appearing, the Zeno did not prevent them from coming to the surface. When used on zits on the surface, I saw no improvement in terms of speed of healing. In fact, the Zeno seemed to SLOW the healing process. I spoke to my dermatologist, who said that this device has limited results in most people she works with, even when used as directed. Save your money and buy some benzoyl peroxide or retin-A instead.
Customer Review: stops working Summary: 1 Stars
I liked it when I first got it. Then in less than a year it just will not charge. I only used it a few times. Nothing happens, no lights, nothing blinks when I plug it in. I tried different outlets. Luckily I bought 2 and so, a year and a half later I opened the second one I had, brand new.I plugged it in and NOTHING happened, it will not charge, doesn't work. I spent over $165, what a waste of money. It was not exposed to humidity, kept in a dry closet, constant temp. It is a gamble if it works and charges on, then it helps the acne. If it does not charge or turn on, then it is a just a pretty pink paper weight. Wonder if I could sell the tip, anyone interested?
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