emWave PC Stress Relief System
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List Price: Category: Health Care See more product details |
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Customer Reviews of emWave PC Stress Relief System
Customer Review: Finger Pulse Sensor NOT Included
Summary: 1 Stars
It seemed like it was a deal to buy this product from Amazon as opposed to the manufacturer becasue Amazon claims they include the optional finger sensor, which alone could cost another $20.
However, my package did NOT include the finger pulse sensor as was advertised. When I contacted customer service, they said they were too busy to send me the finger pulse sensor, and instead suggested that I take more of my time to package and return the item for an exchange or for my money back minus a 20% restocking fee. I attached what they sent me below.
Amazon's customer service should be ashamed of their response. I may have to cancel scheduled sessions with clients depending on how long Amazon takes to send me my new package. Amazon's customer service responded to me "As I'm sure you can understand, our Fulfillment Centers are vast, and we process thousands of orders each day." No Amazon, I don't understand??? You are busy because customers like me are giving you business, and when you screw up, you put the responsability on customers like me to fix it?
At this point Amazon, the only way I can think to fix this problem is by not burdening you with anymore of my business that apparently keeps you from properly fulfilling orders and fixing your mistakes. Next time I'll spend the extra $20 and buy the product directly from the manufacturer as someone who values reliability and being valued as a customer at a time when every dollar counts.
Amazon's Response to me:
Hello,
I am sorry to hear about the problem you experienced with your shipment. It is certainly not our intention to ship defective products to our customers.
We always appreciate customer input on how we can improve our store, and I've forwarded your message to our shipping department.
I'm not able to replace individual "finger pulse sensor" from a set, but I'll replace the set for you. Once you've received it, please ship back the original set. As I'm sure you can understand, our Fulfillment Centers are vast, and we process thousands of orders each day. In addition to this, most of our processes are automated which makes it impossible for us to take away individual pieces from a set.
Customer Review: A Macintosh version of the emWave program is finally available!!!
Summary: 5 Stars
A Macintosh version of this program is now available. There's a listing on Amazon, but the product isn't available here yet. More information is available at emwavemac dot com.
Tom
Customer Review: Excellent tool for use with meditation and relaxation exercises
Summary: 5 Stars
The emWave PC SRS monitors and reports heart rate variability - your pulse rate as it changes every half-second. When a person is "stressed", your pulse changes suddenly and your pulse rate plots as jagged lines; when a person is relaxed, these changes are smooth and plot as rolling curves. The difference is quite striking.
"Coherence" is simply smooth changes of pulse, which are correlated with relaxation. The emWave reports this cardiovascular measure of your emotional state, providing unambiguous and detailed feedback in real-time of how stressed or relaxed you are.
To _achieve_ relaxation, the emWave PC comes with instruction for some basic calming techniques, which are effective. The emWave can also be used as an adjunct to other techniques, including meditation, guided imagery, relaxation exercises, etc., to provide feedback on their effectiveness and get the most out of these activities.
I've owned the emWave for a couple of years, used it on-and-off, and found it to be an effective tool that helps me get the most out of meditation. I recommend it highly, but also suggest that you not limit yourself to the stress-reduction techniques included with the unit.
Customer Review: EMWAVE RELAXATION BIOFEEDBACK
Summary: 5 Stars
This product was demonstrated by a therapist to whom I was referred for stress-management. After meeting with me, she demonstrated the EMWAVE product and said that while it wasn't right for everyone, I would be a good candidate to use it. I have purchased and started using the product. One real plus is the ability to save each session and track progress.Customer Review: Great Product, a bit Pricey.
Summary: 4 Stars
I have had this product for about 2 months and I really like using it. I wouldnt really say its over priced, because it is such a great product; but, its a little bit expensive for the average consumer, including myself. I do find that it helps in enhancing a meditation. The games are not what I expected, I hope they do work on those to improve them. As a whole, its a step up from normal meditation; you notice a difference for sure, I do recommend it.